Terms and Conditions

These Terms and Conditions govern your use of the Slotly Go platform, operated by Loomod Pvt Ltd. By accessing or using this platform, you agree to these terms.

1. About the Service

Slotly Go is a booking and scheduling platform that enables businesses to manage bookings and allows customers to reserve time slots online.

2. User Accounts

To access certain features, you may be required to create an account.

You agree to:

• provide accurate and complete information
• keep your login credentials secure
• be responsible for all activity under your account

3. Use of the Platform

You agree to use Slotly Go only for lawful purposes.

You must not:

• misuse the platform
• attempt unauthorized access
• interfere with system functionality

4. Vendor Responsibility

If you are a business user (vendor), you are responsible for:

• managing your availability and pricing
• honoring confirmed bookings
• providing services as described

5. Payments

Payments are processed via third-party providers such as PayHere and PayPal.

• Slotly Go does not store payment details
• Payments are transferred directly to vendors
• Loomod Pvt Ltd does not hold customer funds

6. Cancellations and Refunds

All cancellations and refund requests must be handled directly with the vendor.

Slotly Go is not responsible for:

• refund processing
• disputes between customers and vendors

7. Limitation of Liability

Slotly Go acts as a technology platform only.

Loomod Pvt Ltd is not liable for:

• service quality
• booking disputes
• cancellations or no-shows

8. Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms or misuse the platform.

9. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the platform indicates acceptance of the updated terms.

10. Contact

For any questions, please contact us at hello@slotlygo.com